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Upon successful completion of this micro-credential new managers will be able to effectively communicate with their team members using various formats, demonstrating active listening, clarity, empathy, and the ability to provide constructive feedback.

Competencies:

1. Identify basic communication practices to convey information clearly and effectively as a manager
2. Create and compose business communications that effectively convey information,utilizing appropriate tone, formatting, and concise language.
3. Apply active listening and response strategies to promote empathetic communication
   and foster positive relationships in the workplace.
4. Evaluate and deliver constructive feedback that includes specific examples, actionable suggestions, and a supportive tone, to nurture growth and improvement in others.

This microcredential is part of the New Manager Training series. 

Complete all microcredentials in the series and receive a complete New Manager Training milestone microcredential and a digital badge, in addition to a microcredential for each course.

Bundle up and enjoy a discounted rate of $1500 + HST for the entire series, instead of $249 + HST per module.

Sign up here for the New Manager Training Series.